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Technical support

If you have any comments or suggestions, don't hesitate to contact us! If possible, we will take your hints into consideration for future versions. We welcome feedback, both good and bad, about the AtomPark Software products or service and are always happy to contact with you.

Please refer to the FAQ section first.

If you can not find an answer here, please fill out the feedback form below.

You can also visit Glossary of Internet Terms section

Feedback form

We provide web support based on ticket system - a tool that enabling us to log & track important information and giving our customers access to see how their issue is progressing.

A unique number ID is assigned to every ticket and is sent by email. Kindly note that you will also receive a ticket resolution email as soon as we are able to answer your query or resolve your support request. We are working on answering all of the emails as fast as we can, usually we answer within 24 hours on working days. You can inquire about the status of your ticket anytime at www.atomiccc.com by quoting your email address and the ticket number.

Full Name:
Email Address:
Department:
Subject:
Program:	ver.
Order ID:
Message:	Restore Enlarge
Attachment:

Phone support

Phone support is provided in English language, 12 am - 12 pm (GMT/UTC -4 hours), Monday to Friday excluding public holidays.

+1-707-7098405 (for United States), +44-20-32397742 (for United Kingdom), +61-2-800-33477 (for Australia)

Please note, that email can give us more time to research your problem and respond with a more detailed reply than we would be able to provide by telephone.

MSN Messenger support

At the working hours only. You can reach us at atomparksoftware@hotmail.com (NO EMAIL to this address please, only instant messages!). This type of the communication is preferred for the short and urgent questions.

ICQ Messenger support

At the working hours only. You can reach us at UIN 231640602. This type of the communication is preferred for the short and urgent questions.